If there is a problem with the key chain product, it will naturally affect the customer to a certain extent. Therefore, before the problem occurs, we need to "worry about the world first, then enjoy the world". Only by taking precautions can we solve or even avoid a lot of troubles in the future, We make a discussion on the problems often encountered in customer return and point out some solutions.

1. The buckle is not smooth

    The key chain is naturally the most important product. Some customers find that some buttons can not be opened after receiving the goods, or the return is not smooth after pressing. This product must be defective. According to the quantity, if there are too many such problems, they must contact the manufacturer to settle the claim

2. Scratch on the surface

    The most common surface of the key chain is nickel plating, nickel plating, gold plating, etc. These electroplated products are easy to scratch. Just like the mobile phone screen, there will be scratches when the sharp objects are rubbed. Therefore, the manufacturers will recommend that the products and products should be separately packaged, so that there will be no problems during the transportation to the customers.

3. Lack of quantity

    This is a very serious problem. After receiving the goods, the customer must check in time. If there is a problem in the quantity of the products, they should contact the manufacturer as soon as possible. After verification, they can make up the quantity. This kind of problem usually occurs less, because the factory usually sends more goods, and rarely fails to deliver or sends less.

4. Surface pimples

    After the customer gets the goods, some of the product surface will not be smooth, and there are some bulges or bubbles. This kind of product is electroplating problem, which is also a defective product. In addition, if the batch front of the product is not scraped clean, the surface of the product is not smooth. These are all defective products. If you find that there are too many cases, you must contact the manufacturer for after-sales service.

5. Degumming aging

    This kind of situation is unavoidable. If things are permanent, such problems will occur naturally. What we can control is the length of time, so that this kind of situation will occur less. For example, methods such as not exposing to the sun under high temperature, not placing with corrosive materials, and avoiding products from being affected by moisture, etc.

6. The pendant is easy to fall off

    The key chain products with pendants are generally of metal chain type. The metal chains are purchased from outside and then installed by the factory. During the installation, each product will be clamped by clamping ring, but it is not welded and sealed. The product can not be intact after bearing a lot of pulling force.

7. Fade and paint

    Discoloration and paint shedding are rare. For example, in the case of acid-base imbalance, some products will fade. For example, the logo part is used for stickers and printing products; when the products are scraped or impacted by hard objects, the paint will fall off. In general, metal key chains will not lose paint, either baking paint or enamel, unless the surface is coated with powder.